Accessibility statement for Coast Project South Tyneside
This accessibility statement applies to southtyneside.coastproject.org
This website is run by South Tyneside Council. We want as many people as possible to be able to use this website. For example, that means you should be able to:
- change colours, contrast levels and fonts using browser or device settings
- zoom in up to 400% without the text spilling off the screen
- navigate most of the website using a keyboard or speech recognition software
- listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)
- We’ve also made the website text as simple as possible to understand.
AbilityNet has advice on making your device easier to use if you have a disability.
How accessible this website is
We know some parts of this website are not fully accessible:
- you cannot modify the line height or spacing of text
- most older PDF documents are not fully accessible to screen reader software
- live video streams do not have captions
- you cannot skip to the main content when using a screen reader
- there’s a limit to how far you can magnify the map on our ‘Visiting the Coast’ page
Feedback and contact information
If you find any problems not listed on this page or think we’re not meeting accessibility requirements, please email info@sunderland.coastproject.org
If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille:
We’ll consider your request and get back to you in within 14 days.
If you cannot view the maps on our ‘Visiting the Coast’ page, call or email us info@sunderland.coastproject.org for directions.
Enforcement procedure
The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).
Technical information about this website’s accessibility
South Tyneside Council is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.
Compliance status
The website has been tested against the Web Content Accessibility Guidelines (WCAG) 2.1 o AA standard.
(b) This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to one of the following: ‘the non-compliances’, listed below.
Non-compliance with the accessibility regulations
Images
Images on some pages do not always have suitable image descriptions. Users of assistive technologies may not have access to information conveyed in images. This fails WCAG 2.1 success criterion 1.1.1 (non-text content).
Google Maps
We use Google Maps to display locations in South Tyneside.
The image of the map provided by Google does not have alternate text. This fails WCAG 2.1 success criterion 1.1.1 (non-text content). As content from Google Maps is not under the Council’s control, we are unable to fix this, however, we provide the address of the location in text format.
Navigation
Some pages cannot be found through more than one type of navigation. This fails WCAG 2.1 success criterion 2.4.5 (multiple ways).
PDFs and non-HTML documents
Many documents are in less accessible formats, for example PDF. Non-HTML documents published on or after 23 September 2018 must have an accessible format. This does not meet WCAG 2.1 success criterion 4.1.2 (name, role value).
We plan to replace PDF and Word documents on our website with accessible HTML pages.
We are prioritising:
- documents which have essential information about how to access our services
- forms which can’t be submitted online
- documents which are regularly downloaded
When we plan to fix these issues
We are urgently fixing content which fails to meet the Web Content Accessibility Guidelines version 2.1 AA standard. We will update this page when issues are fixed.
We are making sure any new content or digital services we build meet accessibility standards.
Content that’s not within the scope of the accessibility regulations
PDFs and non-HTML documents
Non-HTML documents published before September 2018 do not need to be accessible – unless users need them to use a service.
Video
The accessibility regulations do not require us to provide a text only format for pre-recorded video published before 23 September 2020.
Live video
We do not plan to add captions to live video streams because live video is exempt from meeting the accessibility regulations.
What we’re doing to improve accessibility
We are urgently fixing content which fails to meet the Web Content Accessibility Guidelines version 2.1 AA standard. We will update this page when issues are fixed.
Preparation of this accessibility statement
This statement was prepared on 8 February 2024. It was last reviewed on 8 February 2024.
This website was last tested on 8 February 2024. The test was carried out by dodio – The Do Studio.